Privacy Policy

Last updated: January 1, 2026

TVRaptor is committed to protecting your personal information.

1. Information We Collect

1.1 You Provide

Account info: name, email, phone
Payment info: processed securely, no full card storage
Support messages to [email protected]

1.2 Automatic

Usage data: pages, features, sessions
Device info: type, OS, IBO Player version
IP address for fraud prevention
Session cookies for authentication

2. How We Use Data

Deliver and manage subscriptions
Process payments
Customer support
Improve service
Prevent fraud
Legal compliance in Belgium

We do NOT sell your data.

3. Data Sharing

Only with payment processors, hosting providers, and legal authorities when required.

4. Data Retention

Type	Period
Account	Subscription + 90 days
Payment	7 years
Support	2 years
Logs	90 days

5. Cookies

Essential (login) and analytics only. No advertising cookies.

6. Your Rights

Access, correct, delete, restrict, port your data. Contact [email protected]. Response within 30 days.

7. Security

TLS/SSL encryption, encrypted storage, access controls, regular reviews.

8. Children

Not for under-13. No knowing collection of minor data.

9. Contact

Email: [email protected]